How We Use The Information We Gather
Dr. Recommendations may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. Dr. Recommendations collects that information in order to:
Process an order
Verify your identity for payment authorization
Contact you regarding your order status
Ship your order to you
Send you news from Dr. Recommendations (if you request)
Generate anonymous statistics
Provide you with an excellent shopping experience
Once Dr. Recommendations gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. Although Dr. Recommendations may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.
Third Party Privacy Policies
Dr. Recommendations gives you access to third party partners to provide you with certain services that are detailed below. Dr. Recommendations will provide that third party with your transaction information and then that third party will collect additional information that it needs to provide you with the requested service. Dr. Recommendations encourages you to review the privacy statements of Web sites you choose to link to from Dr. Recommendations so that you can understand how those Web sites collect, use, and share your information. Dr. Recommendations is not responsible for the privacy statements or content on Web sites outside of Dr. Recommendations web site.
Tracking of Advertising Links, Action Tags, and Cookies
Site Usage Tracking and Analysis
Dr. Recommendations uses a third party, to provide additional tracking and analysis of information and data collected from visitors to our Web site.
Dr. Recommendations Communication
Dr. Recommendations offers customers many ways to keep up to date with the latest product offerings and promotions. Below, we outline how we treat the information you provide us.
Dr. Recommendations offers customers the chance to opt-in to receive regular updates, news, and special offers via email. Customers may opt-out of receiving these newsletters at any time by clicking the unsubscribe button on the bottom of any email newsletter.
Dr. Recommendations occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at Dr. Recommendations, or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users. Users' personally identifiable information is not shared with third parties unless Dr. Recommendations gives prior notice and choice.
To opt out of receiving communications from Dr. Recommendations, just click the "unsubscribe" button at the bottom of any email newsletters.
Updating Personal Information
If the personal information Dr. Recommendations has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to firstname.lastname@example.org. You can also log into your account and make any changes.
Dr. Recommendations is committed to protecting the privacy of your personal information. To protect the information you send from your computer to Dr. Recommendations e-commerce system, this information - including your credit card number, name, and address - is encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information. Dr. Recommendations continuously reviews its policies and practices to ensure that all customer information remains secure.
Use of Technology
Dr. Recommendations collects your IP address, which cannot be used to identify you personally, to help diagnose problems with its server, to administer and tune the operation of its site, and to log your browser type and referring URL information. Dr. Recommendations servers use each IP address to anonymously track the date and duration of each session within its site. Your IP address may also be used to help Dr. Recommendations collect statistical data or in gathering broad usage information. Certain parts of this information may be shared with Dr. Recommendations partners, but your IP address will not be distributed.
Contacting Dr. Recommendations
To provide the best customer service possible, Dr. Recommendations provides multiple methods for customers to ask questions and provide feedback.
Via the "Contact Us" link, Dr. Recommendations allows customers to e-mail email@example.com. This provides direct contact to a Dr. Recommendations customer rep, who reads each e-mail and tries to promptly answer your email. Dr. Recommendations may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the Dr. Recommendations web site or the shopping experience in general, as we always appreciate feedback.
Fraudulent Charge Protection
If a third party obtains your personal information from a purchase made with Dr. Recommendations and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank may hold you liable for up to $50 of fraudulent charges. If your bank holds you liable for any portion of the $50, Dr. Recommendations will cover up to the entire $50. Dr. Recommendations will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on Dr. Recommendations secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.
Only time Dr. Recommendations will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.